Quality assurance

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“Quality assurance


Service commitment
 1, All products from Worldwide implement "three guarantees", In "Three Guarantees" service period, any quality problems of the product, we will strictly carry out the service obligations;

 2,The service center offers a 24-hour calling service, make a clear reply within 2 hours after receiving telephone service, If need to provide in-site service, we will arrange it as soon as possible.

 3, The service center provide customers with excellent pre-sale and after-sales service, ready to provide relevant information to meet the needs of customers to understand product performance and operation requirements;

 4. The need to solve the problem in site, the service center will send professional and technical engineer for solving the problem till the customer satisfied.

 5, To provide technical training for customer and help them finishing the operation, maintenance, repair by themselves.

 6, The service center arrange regular visits to customers and product quality tracking;

 7, The center staff will record the information of customers letters, calls, visits, etc., as well as transmission, processing, feedback, etc., and improve product performance based on customer demand;



 

No.1, Wanzhou Road, Xiangyang City, Hubei,

Direct Sales:(86)710-3400567 3401338

Service Hotline:(86)0710-3405771